IF your order does not come in by some chance or arrives and is damaged, please notify us IMMEDIATELY. For orders that do not arrive on time, we will do our best to make it right from refunds to resending the order at no additional charge to you. For orders that arrive damaged or broken, you MUST notify us in 24 hours or less AND provide a photo of said dames to have your case looked over. We consider all claims on a case by case basis and reserve the right to deny anyone including but not limited to those with false or inaccurate claims. With that being said, it is our goal to meet your needs and requirements and will always do everything in our power to accommodate such circumstance to ensure the happiness and satisfaction of our customers.
WORLDWIDE SHIPPING AVAILABLE
USA & UK:5-10 business days
Worldwide: 12-20 business days
If you need faster shipping for any reason, please contact us and we are more than happy to accomodate you according to your needs and cost difference in the shipping paid and the cost of what shipping times you will need. Sometimes an additional payment is required for faster shipping services depending on how soon you need it. Additional shipping costs vary from $5-$60 depending on the amount you would pay at check out.
Please keep in mind that this is just an average from the fastest to slowest time it takes from the time your order has left the warehouse, not including processing time which can take up to 10 days including our processing time and the suppliers. Business days does not include weekends or holidays.
WHILE MOST ORDERS ARE RECEIVED ON THE FASTER END OF THE ESTIMATE, WE INCLUDE THE LONGEST IT COULD TAKE TO MAKE SURE YOU ARE AWARE OF THE POSSIBILITY OF YOUR ORDER BEING ONE OF THE ORDERS THAT BY SOME ODD CHANCE TOOK LONGER THAN USUAL. TRACKING NUMBERS ARE PROVIDED TO HELP ENSURE YOU WHEN YOUR ORDER WILL BE ARRIVING.
International orders may take longer due to customs and may have to pay an additional fee. This excludes the USA and Canada. Most US and CAN orders will arrive much faster than expected EXCEPT during holidays.
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